At StoryDev, we want you to love using our tool. That's why we offer a straightforward 7-day no-questions-asked money-back guarantee on all new subscriptions.
Eligibility
- Applies to your first payment within 7 days of signup.
- Full refund of the subscription fee—no pro-rating.
- Available once per account.
How to Request a Refund
- Self-manage via Stripe: Log into your Stripe Customer Portal to cancel and request refund.
- Email us: Reply to [email protected] with your transaction ID (from email receipt) within 7 days.
- Processing: 3-5 business days via Stripe.
What's Not Covered
- Refunds after 7 days.
- Pro-rated refunds or add-ons.
- Fraudulent charges or abuse.
Questions? Contact support.
Last updated: January 27, 2026